• Project Purpose:

    Improve Way of Working.


    Note worthy accomplishment: Established a common understanding of the full allocation journey, which included Requester, Allocator and Resources.

    Identified ProblemWhyHowResult
    Product flow.Disjointed WoW. Understand the needs of all affected though interviews.A aligned allocation flow and common understanding.
    Limited impactInitial request was to look at Allocator WoW.Document the needs for allocation.Suggestion to expand the solution solving all the steps in the allocation process.
    Sough after affect not achievedNot all aspects of the user needs was taken in considerationExpanded user group to include all affected.WoW and allocation process was clear and understandable by all affected.